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Chem Impex Help Center

<article dir="auto" data-testid="conversation-turn-154" data-scroll-anchor="true" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="19a67df7-1c21-4357-a703-f59f8c2d0a24" dir="auto" data-message-model-slug="gpt-4o"><span data-teams="true" id="isPasted"><p>Chem-Impex is a chemical supplier established in 1981 that has provided hundreds of industry leaders and researchers with chemicals to perform cutting-edge research.</p><p>&#xA0;An <a href="http://chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://cdn.shopify.com/s/files/1/0622/1676/5596/files/Chem-Impex-International-Inc-Final-Cert-and-Appendix.pdf?v=1724959060" target="_blank" rel="noopener noreferrer">ISO-certified</a>, family-run business out of Chicago, Chem-Impex offers an expansive catalogue of over 32,000 chemicals and same-day service on in-stock products to make chemical research accessible for all businesses &#x2013; whether you&#x2019;re a startup, university researcher, or established pharmaceutical company.</p></span></div></div></article><div data-edge="true"><br></div>

Chem-Impex is a chemical supplier established in 1981 that has provided hundreds of industry leaders and researchers with chemicals to perform cutting-edge research. An ISO-certified, family-run business out of Chicago, Chem-Impex offers an expansive

Who Is Chem-Impex?

About Us

About Chem-Impex

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Loyalty and Marketing

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Where can I find Safety Data Sheets (SDS), CoA, or technical documents?

What if I need a technical document that isn't provided on the product page?

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Navigating the Website

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Terms & Conditions

General Inquiries

Can shipping be charged to my FedEx account?

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Does Chem-Impex ship internationally?

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What payment options are available?

How can I request a quote for bulk quantities or custom synthesis?

What can your products be used for?

Can I use the products for personal use?

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How can I search for a product by CAS number, catalog number, or chemical name?

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Ordering

How can I purchase DEA regulated products?

DEA regulated products

Ordering Information

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Account Information

Do you offer payment terms and how can I apply?

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Can I still pay for my order by credit card if I am on terms?

Payments

Account & Payment Information

Does Chem-Impex have custom synthesis capabilities?

Where can I find the chemical properties, structure and CAS# of the product I want to order?

Who do I contact if there is an issue with the product performance?

Are there any additional fees associated with certain products?

Product Information

Where can I find documentation regarding a product?

Where Can I Find A Certificate Of Analysis (COA) For The Item I Purchased?

Where can I locate Certificates of Origin?

Documentation

Can I return a product if I no longer need it?

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Returns

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Do you offer same day shipping and is there a cut-off time?

How much is shipping?

Do you offer international shipping?

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Shipping

Shipping & Returns

Does Chem-Impex meet any supplier diversity requirements?

Who is Chem-Impex?

What is the mission of our company?

What are our Core Values?

Which Industries do we serve?

What Certifications or Accreditations do we have?

What is our commitment to quality?

How can customers stay updated on company news and updates?

Who is Chem-Impex?Updated a month ago